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Terms & Conditions

Terms and Conditions

Welcome to the website (the “Website") Terms and Conditions.

Frontier Picture Frames Ltd/ (“Frontier Picture Frames Ltd”, “designerpicturemounts”, “we”, “us” or “our”) provides the services available on this Website. You use the Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer information with us and / or placing an order on the website you agree to be bound by the Terms and Conditions.

The Designer Picture Mounts website is owned and operated by: Frontier Picture Frames Ltd

We are not  registered for VAT

Our contact details are as follows:

Frontier Picture Frames Ltd

Unit 1, Locksbrook Works

Locksbrook Road

Bath, BA1 3EN

Tel: 01225 469100

Registered in England & Wales

Company reg 6695924

VAT No 213 4640 42




To be eligible to purchase goods on this Website and to lawfully enter into and and form contracts on this Website, under English law you must warrant that the personal information which you are required to provide when register as customer is accurate and current in all respects. If your personal information changes then please notify us immediately , contacting us on the following telephone number 01225 469100 or email You agree not to impersonate any other person or entity or to use false name or a name that you are not allowed to use. The Credit Card / Debit Card belongs to you and is in your name.

Privacy respects your privacy when you enter personal identifiable information into this website.

We do not keep any information about you, other than the information that you provide us. You submitting information on this Website voluntarily and by doing so consent to us processing and transferring the information as set out in this Privacy policy. Should you wish us not to collect personal information about you, do not provide us such information by not entering it into the Website.

We will only use your personal information for the purposes of

1, processing your sales order through this Website

2,responding to questions or comments you may make through this Website

We reserve the right to use any information provided for internal purposes such as to analysis of statistics and planning. We may store certain non-personally identifiable information in regards to the use of our website not limited to which pages are most popular and for general website administration.

We do not sell, rent out or divulge your Personal Information to third parties.

We reserve the right to use your Personal Information to tell you about our products, special offers or new product launches that we feel you may be interested in. We may contact you by post, telephone or email. We may use any previous purchases you have made to help us decide if any future offer may be of any interest to you. If you do not wish to receive promotional literature or communication from us there are ways to opt out.

1. By contacting us at and indicating that you no longer wish to receive any marketing promotions or media

2. By contacting us by telephone on 01225 469100 and  indicating that you no longer wish to receive any marketing promotions or media

We will disclose any information, personal or otherwise to comply with applicable law, regulation, legal process or government request.

Accuracy of information will take reasonable steps to keep records of Personal Information about you accurate. However, we do not assume responsibility for conforming the ongoing accuracy of such records. If you find the Personal Information we have on record is inaccurate, you may arrange to have it altered in the following ways.

111   By contacting us at and advising the changes you may require. We will confirm the changes have taken place as soon as your records have been updated by return email

2  2 By contacting us telephone on 01225 469100

Accessing Your Personal Information

You may view Personal Information we store about you by contacting us by email we will send you a copy by return email, for security reasons, we will only send information about you to the address that matches our records

Control of Data

The information you have provided us will be managed by:

 Frontier Picture Frames Ltd

Unit 1, Locksbrook Works

Locksbrook Road

Bath, BA1 3EN

External Links to Websites

This website may contain links to or from other websites. Please be aware that this Privacy Policy only contains information relating directly to this website ( and subsequent pages to this domain. We cannot be held responsible for information supplied to external websites and strongly advise you to carefully read the Privacy Policy of external websites prior to entering any personal information  

Custom Shaped Designs

If you send us an image, drawing or a photo of what you would like cut, we can tell you if it is possible.
Please do not send Clip Art or copies of other peoples designs, the designs need to be your own work.

We charge a 'Conversion Fee' to covert your design in to a 'cutting file' for our computer mount cutter, this can take some time to do, so the fee can vary, so the fee can vary, the minimum amount we charge is £10.00 per design. When we have converted your design to a cutting file, and test cut to make sure that it cut right, we will send you an image of the finished design for your approval.
We only charge once per design, on the first order you place for the custom shape mounts you will be charged for the Conversion Fee and the cost of the mounts, thereafter (if you wish) any orders for the custom shape mounts, you will only be charged for the mounts. 
Once you have paid for the Conversion Fee the the design will not be offered to anybody else, only you can have that design cut into photo mounts. Picture Frames Ltd hold the property rights to the 'cutting file', which can not be transferred to any other company and or mount cutting service. 
If the design has not been used for 0ne Year and One Day, Frontier Picture Frames Ltd reserve the right to dispose and or use the design cutting file in any way they wish, such as Deleting, Marketing, Sell or Use, if the file has been deleted and you wish to reuse it, there will be a charge for re-converting the design again


The use of our photo/picture mounts along with shaped mounts such as heart, star etc CAN NOT be used as templates to cut your own mounts out of paper or card, if you so so, we will take legal action and claim compensation.

Cookies are small amounts of information which we may store on your computer.
Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at In that case, you may not be able to use certain features on our site.

Latest Reviews
mum and baby elly
Friday, 30 March 2018  |  Janice

Cannot fault the products or service, I will definately re-order

12x12inch Photo and Picture Mount
Thursday, 8 March 2018  |  Jenny

Excellent quality and arrived quicker than expected

Tuesday, 27 February 2018  |  Mandy

Great service
Will definately use again
Postage and packing very secure

Brilliant Service
Tuesday, 20 February 2018  |  Jenny

Great service, items exactly as presented online. thanks!

Sunday, 11 February 2018  |  Elizabeth

Beautiful mounts, arrived well packaged and quickly. Will definitely be purchasing again.

product review
Monday, 5 February 2018  |  Lucy

Great quality at a great price. Definitely recommend

general service
Monday, 5 February 2018  |  Lucy

Fantastic product, delivered quickly and very well packaged. Would definitely use the company again

Monday, 5 February 2018  |  Charlotte

Another good quality mount, would highly recommend.

Pair of Seahorses
Monday, 5 February 2018  |  Charlotte

Brilliant quality again, would highly recommend. Products always arrive incredibly well packaged.

Concorde mount
Saturday, 27 January 2018  |  Caroline

Service was extremely prompt and enquiry dealt with very quickly. Delighted with mount, just what we wanted